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Issue Description At the time to create services on EFS0, this message appear "Low-order cross-connect board does not have sufficient high-order paths to be assigned to low-order services, Error Code: 38882". The board seem not active. Alarm Information No Alarm. Hand...  Continue Reading>>

Issue Description A new TQX board and two TN52NQ2 boards placed in OSN8800 (5.51.05.35) for service expansion. TQX placed in slot 36, two TN52NQ2 placed in slot 26 and slot 27. NQ2 which in slot 26 reported BUS_ERR after configuring ODU2 SNCP service between TQX and two NQ2. Alarm Information ...  Continue Reading>>

Issue Description When the package loading is performed for the remote target NE through the gateway NE, the rollback occurs in the copying files status.  Alarm Information Null  Handling Process Upgrade the NE software to 5.51.01.15 or a later version.  Root Cause ...  Continue Reading>>

Issue Description Customer integrating nodeB using the recently installed N1EGS4. However, the traffic somehow cannot pass through and customer suspect the LAG setting between the working GE port and protection GE port might be causing the problem. Only after deleting the LAG the traffic can get ...  Continue Reading>>

CFM not working in ERPS of S5300 Issue Description   When CFM was applied in ERPS  , ports were in DISCARDING STATE and when CFM was removed , ports are in FORWARDING STATE. As Ports are in DISCARDING STATE , communication between switches was failed. Phyical links are ok and h...  Continue Reading>>

Issue Description Customer can not establish Gigabit Ethernet interconnection between OSN 2500 and Siemens Hit 7080 (NSN). OSN 2500 and NSN connected through STM-4 interface. Version info? Host software version : 5.36.17.31P03 SSN2EGS2 board version: 2.18     NM...  Continue Reading>>

Issue Description In one project: we need to install in one cabinet N63B Type ETSI Rack(2200*600*300mm BOM code: 02113021): 1 OSN8800 + 1 OSN6800 + 2 CRPC. As the power distribution box has 8 breakers (4 actives and 4 stand by). 2 for OSN8800, 1 for OSN6800 and 1 for one CRPC module, so how can w...  Continue Reading>>

Issue Description In B country, customer have a DWDM ring whose version is 5.51.5.26. Customer want to add a new GE service in two sites. They are using TN52TOM and TN52ND2, and want to create service by trail in U2000V1R2C01SPC003. But when they create the client trail, it shows "Calcu...  Continue Reading>>

Issue Description At the start,PVMB and IPMB work property, but after 15-20 minutes, IPMB on NMS is in state down, while NB part of MSAN  Is OK, even they work&n...  Continue Reading>>

Issue Description Q: Sometimes we meet problems that control board cannot become normal, and also device is not pingable. After login with console port, we find the board reboot continuously in BIOS mode. That means extended BIOS cannot lead program. In this condition, we need re-load ex...  Continue Reading>>