Buy Online


 

Step1: Select a product


You may select a certain product you want to buy. You can select in categories by product classis, or quick search by product model name, part number etc.

 

Step 2: Confirm the correct product model


Plesae check carefully with detail product specification listed below, part number and model name. If any doubt during this stage, please contact us for assistance at support@telecomate.com .

Once you confirmed selection, including the model name, part number etc. detailed products information, please click. When you added one product, the website reserved memory, so you can continue to browse more other products if you want, and then add them to cart. After finished selection of products, you may click to enter the shopping cart on the right top of the page

to checkout all products together.

 

Step 3: Estimate shipping costs


Before checkout, you must estimate shipping costs by view your shopping cart, just click shopping cart, and click view. the shopping costs is calculated by based on DHL express; If you won't choose express delivery way, you can just ignore this.

When the site transfers to the shopping cart, you’ll see What would you like do next? below the products checkout list you have choose, and click the estimate shipping&taxes and Enter your destination—your country and region to get a shipping estimate, then click

There will be a messagebox appears:

in which you can select the preferred shipping method to use on this order. If you have shipping agent in Hong Kong, you can pick the cargo up directly without any shipping fee. If not, you may choose the flat rate, cost 33$ shipping fee. After choose the shipping method, please click Apply shipping.

 

Step 4: Checkout process


After the shipping estimate has been applied, the total amount will be shown for you, then you may clickto check out your order.

When the checkout page is turned out, there are checkout options for new customer and returning customer.

If you are new customer, you may register an account or just buying as guest, of course, we recommend you to register, coz by creating an account, you will be able to shop faster, be up to date on an order's status, and keep track of the orders you have previously made.

As shown in figure,

After finished registration, it will transfer automatically to delivery method and payment method, after fill out all the information, and then confirm order by paypal.

If you are a returning customer(have your account), then log on your account, and finish the following information from step 1 to step 6, then to confirm order.

The detailed information about shipping method and payment method, you may refer to the corresponding pages.

 

Step 5: Track and receive your goods


Once your payment made, your pending order will be processed. We will confirm with your every information again by offline.

Then, we’ll prepare the shipping for you. The method of shipment shall be selected by you. Our goal is to ship within 72 hours after the receipt of the order for in-stock items. Shipment delays can happen from time-to-time for a variety of reasons. Telecomate attempts to keep its customers informed when an order is delayed; however Telecomate is not responsible for any consequential damages as a result of any delays. Telecomate does not guarantee delivery on a certain date and/or time. Partial orders are shipped when certain items are not in stock. Telelcomate may wait to complete an order prior to shipping at customer’s request. Telecomate strives to complete all orders within 20 working days following order receipt. For details, please refer to in shipping&delivery.

And a tracking number will provide to you once it shipped.

More problem with online buying, please E-mail: sales@telecomate.com

or call to: +852-3062-2667