NE8000 M1A 10GE interface can’t be used
Issue Description
The customer is reporting that after license activation on Net Engine 8000 M1A was possible to activate only 17 of 31 available ports of this device,
the rest of the available ports are shown by system as “Port BW: 100M”
Handling Process
1. Check current load license information :
| [~NE8000]display license
Item name Item type Value Description ————————————————————-
LCR8SM01XGEC0 — 14 NetEngine 8000 M1 Fixed Port 1*10GE Upgrade RTU LCR8SM01XGEC0 Resource 14 NetEngine 8000 M1 Fixed Port 1*10GE Upgrade RTU LCR8SM001GEC0 — 8 NetEngine 8000 M1 Fixed Port 1*GE Upgrade RTU LCR8SM001GEC0 Resource 8 NetEngine 8000 M1 Fixed Port 1*GE Upgrade RTU # license active port-basic slot 2 port 0-31 # ——————————————————————————– FeatureName ConfigureItemName ResourceUsage ——————————————————————————– FUNC12 LCR8SM001GEC0 8/8 FUNC12 LCR8SM01XGEC0 0/14 ——————————————————————————– |
2. Customer purchased 14*10GE and 8*1GE RTU licenses, so it can activate all ports reach to Max bandwidth.
Check interface bandwidth status:
| Interface PHY Protocol Description
GE0/2/0 down down GE0/2/1(10G) up up GE0/2/2 down down GE0/2/3 down down GE0/2/4 down down GE0/2/5 down down GE0/2/6 down down GE0/2/7 down down GE0/2/8 down down GE0/2/9 down down GE0/2/10 down down GE0/2/11 down down GE0/2/12 down down GE0/2/13 down down GE0/2/14 down down GE0/2/15 down down GE0/2/16 down down GE0/2/17(100M) down down GE0/2/18(100M) down down GE0/2/19(100M) down down GE0/2/20(100M) down down GE0/2/21(100M) down down GE0/2/22(100M) down down GE0/2/23(100M) down down GE0/2/24(100M) down down GE0/2/25(100M) down down GE0/2/26(100M) down down GE0/2/27(100M) up down GE0/2/28(100M) down down GE0/2/29(100M) up down GE0/2/30(100M) down down GE0/2/31(100M) down down |
3. Check RTU license description: For the NE8000M1A series, there is a customized default reward, which is not included in the license file. The software code can directly enable 2×10+8GE.
4. Activated all ports using the command: then check interface status, still some interface 100M.
#
license
active port-basic slot 2 port 0-31
5. Check the document, it mentioned: Ports 0–15 support auto-sensing, and work in GE mode by default. You can insert a 10G auto-sensing optical module or run the port-mode 10ge command to switch a port to the 10GE mode.
6. after configuring the command: port-mode 10GE at interface view, the RTU license resource showing as below:
Root Cause
The ATN910C series and NE8000M1A series have customized defaults, which are not included in the license file. The software code can directly enable 2×10+8GE ports, and then load the 14×10+8GE ports in the license file.
Solution
use command active port rtu license and configure port-mode 10GE at interface view or insert 10GE SFP
#
license
active port-basic slot 2 port 0-31